You are here:Home>Solutions>Voice & Video Conferencing

Voice & Video Conferencing

More than just a phone system - integrated voice, video and collaboration services. With our experience and partners you will have the best communication systems for your business.

Unified Communications is the integration of real-time communication services such as instant messaging, presence information, telephony (including Voice over IP or VOIP), video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).

Reliable Phone Systems for Any Sized Business

The humble telephone is still a communication means of choice for many businesses. Making sure that your phone system can change with your business, improve productivity and reliably deliver cost savings such as when using Voice over IP (VOIP) is the new challenge.

Download the Top 10 Considerations When Choosing a Unified Communications Phone System

Unified Communications systems integrate voice, messaging, video and collaboration into easy to use services that can be accessed by anyone in your business with an internet connection. IP based phone systems reduce the total cost of ownership, improve your business' productivity, give your customers a superior experience and are secure, resilient and scalable.

Our team are experts in the design, installation, management and maintenance of phone systems that deliver real productivity improvements and enterprise grade reliability to your business – we are experienced in delivering solutions from 50 through to more than 1000 users.

 Diagram of unified communication services 

Video Conferencing

High definition video conferencing solutionVideo conferencing adds a visual dimension to telephone conferences for two or more participants and is no longer limited to sitting in front of a dedicated machine.

Telepresence is the pinnacle of video conferencing, offering high-definition video and audio and a large field of vision. The basic premise is to replicate as far as possible the environment in which the meeting or conference is taking place. This allows for a far more immersive experience than standard video conferencing.In many cases this can assist with productivity where a meeting participant does not have to commute to attend. The cost of videoconference solutions continues to decline, and the relative quality continues to rise.

The Cisco portfolio includes highly scalable, high quality video conferencing products. Ease of use is a primary focus, with the ability to initiate or join Telepresence sessions from familiar interfaces, such as the telephone handset or Outlook. Products include equipment for turning a flat panel display into a Telepresence endpoint through to communications infrastructure.

We also recommend Polycom video conferencing systems which are highly scalable and built on an open source architecture to ensure compatibility regardless of the vendor for the underlying communications network.

Collaboration

Sharing files or other information amongst colleagues or clients traditionally meant everyone sitting around a desk or sending documents which were difficult to merge and keep track of. Modern collaboration services such as Sharepoint, Lync or Webex mean that employees, clients, stakeolders or anyone with an internet connection can get secure access to documents, project plans, spreadsheets or presentations easily. Most importantly, because everyone is working on the same document there's no merging changes at the end. Secure collaboration services mean less time organising and distributing documents and more time working collaboratively to get results.

Instant Messaging

Screen shot of instant messaging in useMany employees are weighed under the amount of email arriving in their Inbox. Instant messaging services such as Lync or Cisco Personal Communicator give your employees and other authorised users the ability to send short messages to each other without having to send an email. Whilst reducing the number of short emails sent amongst your staff there is also the added benefit of reducing the distraction of constantly arriving emails whilst also giving your staff the ability to nominate if they are available or not to be disturbed.

 


Copyright 2017 EtherWorks - IT Professional Services and IT Consulting. All rights reserved - Website by PB Web Development