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Desktop Management

We can manage your desktop environment and we're also a Microsoft Office 365 Partner

Our Client Support services include:

  • Virus recovery.
  • Installation and configuration of supported applications.
  • Installation of printer drivers and support of printers and copiers as needed.
  • Initial user profile configuration.
  • Internet connection problems.
  • Deployment of software patches.
  • Staff additions, movements and changes.
  • Diagnosis and assessment of faulty hardware.
  • Email archiving.
  • User and email account set up and configuration.
  • Website support, including DNS issues.
  • Software updates.
  • SOE standardisation and migration services.

Free your IT staff from the time consuming tasks associated with managing and maintaining a multitude of desktop environments. EtherWorks team of Microsoft certified professionals can provide support 24/7 if required and can fix most problems remotely with a minimum of downtime.

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